FAQ: Billing, Account & Admin
Common questions about plans, limits, team invites, and admin operations.
Billing and Plan Limits
Where do we see plan impact in daily usage?
Storage usage and ingestion eligibility are visible in source workflows and admin operations.
What happens when storage approaches the limit?
Uploads may be restricted. Teams should clean stale sources or adjust plan capacity.
Should we upgrade immediately when usage spikes?
Not always. First remove low-value sources and duplicates, then evaluate sustained demand.
Team Management
How do admins invite users?
Admins can invite users, monitor invitation status, and manage role assignments from admin team flows.
What invitation states should admins monitor?
Pending, accepted, revoked, and expired.
Can roles be changed after onboarding?
Yes. Role changes are supported and should be tracked with clear ownership.
Account Operations
What is the best cadence for admin review?
Weekly for question trends, monthly for source hygiene, quarterly for role/access audits.
Who should own docs and source governance?
Assign a clear owner (often enablement or RevOps) to maintain answer quality at scale.
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