Security & Privacy
Encryption and Key Management
Encryption controls for data in transit and at rest, plus key ownership and operational boundaries.
Tenali secures customer data using encrypted transport and encrypted storage layers aligned to enterprise expectations.
Encryption Scope
- Data in transit between client surfaces and backend services
- Data at rest for summaries, transcript artifacts, and indexed source content
- Integration payload transport to approved downstream systems
Key Management Principles
- Keys are managed through controlled service boundaries.
- Key access is limited to required runtime systems.
- Rotation and access policies follow security operations standards.
Operational Controls
- Strict service-to-service authentication
- Environment separation for production and non-production workflows
- Access review process for privileged operators
Customer Review Guidance
When customers ask for encryption answers, provide:
- in-transit + at-rest coverage statement,
- key ownership/management model,
- operational access constraints,
- escalation route for advanced architecture review.
Escalation Cases
- Customer requests customer-managed key support
- Customer requests dedicated encryption boundary commitments
- Procurement asks for additional architecture attestations
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