No Bot Joins Your Calls

Tenali gives you a bot-free meeting experience — no extra participant, no awkward "who is that?" questions from buyers. Calls are captured by the Tenali desktop app for macOS and Windows, running on your own machine.

How It Works

When you install the Tenali desktop app, it detects your active meeting, captures the audio, and displays real-time answers in the overlay. Nothing is added to the meeting itself, so no extra participant appears in the attendee list.

To produce the live transcript and answers, audio is sent securely from the app to Tenali — see How Tenali Handles Your Data. What "no bot" means is that nothing joins your call, not that processing happens only on your laptop.

Your buyers never see Tenali in the attendee list. There's no bot to admit, no extra name in the participant panel, and no disruption to the meeting flow.

Why This Matters

• Customer trust — buyers aren't surprised by an unfamiliar name in the meeting
• No admission delays — no waiting for a host to let a bot into the call
• Broad platform support — the desktop app works with most meeting platforms, including those that block third-party bots

What to Tell Your Buyers

When buyers ask whether Tenali joins calls as a participant: Tenali does not join as an attendee or bot. Assistance runs entirely through the desktop app installed on your machine, so buyers will not see Tenali in the meeting.

Things to Know

• The desktop app must be running for Tenali to assist on calls — download it for macOS or Windows
• Meeting support quality depends on platform compatibility — see the supported platforms grid
• Your IT team may need to whitelist Tenali if your organization has endpoint restrictions

What If You Can't Install the Desktop App?

The desktop app is the only way Tenali captures calls — there is no bot alternative. If your IT policy prevents installing desktop software, your IT team can whitelist the Tenali desktop app (contact security@tenali.ai for the endpoint details and a security review packet), or you can import meetings recorded by an external notetaker such as Fireflies.

For detailed data handling practices, see How Tenali Handles Your Data.