Security & Privacy
macOS Permissions Explained
Why desktop permissions are required and how to manage them safely.
Tenali desktop requires specific macOS permissions to deliver real-time assistance during active meetings.
Required Permissions
- Microphone: capture meeting audio context for live transcript + answer generation.
- Screen Recording: detect active call window context and meeting state.
- Accessibility: support stable in-call overlay interactions.
Security Principles
- Permissions are explicit and user-approved at OS level.
- Access should be granted only to trusted signed desktop builds.
- Permission state must be reviewed after OS upgrades or endpoint policy changes.
Enterprise Admin Guidance
- Document permission expectations in onboarding SOP.
- Verify endpoint policy tools do not silently block required scopes.
- Revalidate permissions after macOS major version updates.
- Include permission troubleshooting in help desk runbooks.
Common Break Conditions
- Permission revoked after device migration
- Endpoint policy conflict from MDM rules
- Input device restrictions at OS level
If permissions are correct and transcript is still empty, move to Desktop App Issues.
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