Meeting Platforms & Supported Platforms Grid

Understand which meeting platforms Tenali supports and what to expect from each tier.

Tenali supports a broad set of live communication platforms. Platform support is split into two tiers based on the level of integration Tenali has with each platform.

Fully Supported Platforms

These platforms have deep, native integration with Tenali. Tenali detects the call and shows a Meeting Detected card (click Join to start), records audio and video of the meeting (Slack huddles are audio only), picks up native meeting metadata (meeting ID, participants), and gives the highest reliability. On Windows, Zoom and Teams are detected in their desktop apps and Google Meet in Chrome or Edge.

Zoom

Google Meet

Microsoft Teams

Slack

Universal Capture Platforms

Tenali can assist on these platforms using universal audio capture. You get real-time transcription and answers, but with some differences from the fully supported tier:

You start the recording yourself: click Start Recording in the overlay or the menu bar
Audio capture only (no screen capture)
The meeting starts out titled "Impromptu Meeting", and Tenali names it from what was discussed once the summary is ready
Recordings stop after 10 minutes with no speech (Tenali warns you at 9 minutes, with a Keep recording button) and after 4 hours at most

Webex

RingCentral

Dialpad

Aircall

Outreach

Salesloft

Five9

Skype

Discord

Nooks

GoToMeeting

Tenali also supports additional platforms including BlueJeans, Goldcast, Orum, 8x8, Vonage, Loom, and Phone Link (Windows only). On macOS, FaceTime is supported via universal capture.

Reliability Guidance

Start with Zoom, Meet, or Teams for your first validation tests — these are the most reliable
Validate dialer-specific workflows (Aircall, Dialpad, RingCentral) before go-live
For universal capture platforms, run a short internal test call to confirm transcript quality before using on customer calls
Re-test after major desktop updates or platform UI changes