Tenali AI Docs
Use Cases

For BDRs & SDRs

Handle objections live on cold calls, keep your existing dialer, and let Tenali auto-log every call and draft the follow-up.

Outbound is a volume game, but the meeting is won or lost in the first 60 seconds of a live conversation. Tenali is a real-time assistant for cold calls: it works on top of the dialer you already use, surfaces objection rebuttals and answers while the prospect is still on the line, and then logs the call and drafts the follow-up so you can move to the next number. It is not a dialer, and it does not call for you — you run the conversation, Tenali makes you faster.

During the Call — Real-Time Objection Handling

This is where cold calls are won. Start recording once at the top of your call block and Tenali assists across every back-to-back call automatically — there is no per-call setup. It follows each new call as it begins (who picked up, gatekeeper vs. decision-maker, which objections come up) and surfaces the right rebuttal on your screen the moment a prospect pushes back.

What it looks like in practice

Prospect says: "We already use someone else." Tenali pulls the matching competitor battlecard and shows a talk track drawn from how your top reps handle it — "A lot of our customers kept them; we're not a rip-and-replace, we add live objection handling to the calls you already make." You respond with a specific, confident counter instead of an awkward pause.

Prospect says: "I'm not interested." Tenali surfaces your best "not interested" rebuttal so you can earn the next 30 seconds instead of ending the call.

Prospect says: "Just send me an email." Tenali gives you a live counter that turns the brush-off into a qualifying question — and captures the objection automatically so it actually gets logged.

Prospect asks a product or pricing question: Tenali retrieves the answer from your docs and past calls in seconds, so a technical or pricing question never stalls the conversation.

Before the Call — Prep in Seconds

Open Chat and ask Tenali to prep you before a session:

  • "Give me a one-line opener and the top objection for accounts in the fintech list I'm calling today."
  • "What's the latest competitive intel on Gong for my calls this afternoon?"
  • "What objections came up most on my calls last week, and what worked?"

Tenali pulls from your CRM, past call outcomes, and knowledge base so you walk into the block ready for the objections you're most likely to hear.

After the Call — No More Manual Logging

The admin between calls is where dialing time goes to die. Tenali removes it:

  • Auto-logs the call — disposition and notes are captured from what was actually said, so the real objection makes it into the record every time.
  • Drafts the follow-up email — written from the call context, ready to send.
  • Updates the sequence and CRM — push the outcome to Salesforce or HubSpot without filling out forms. See Push summary to CRM.

What SDRs and BDRs Track

  • Connect-to-meeting rate — are more of your live conversations turning into booked meetings?
  • Objections handled live — how many fewer calls end on "just send me an email"?
  • Time back per day — how much dialing time did you reclaim from call logging and follow-ups?
  • New-hire ramp — are new reps handling objections like veterans in their first weeks because Tenali has their back?

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