Your First Call

Before taking Tenali to a customer call, run one internal dry run.

Test Plan

1. Start a short internal meeting on Zoom, Teams, or Google Meet.
2. Confirm the Tenali overlay appears on your screen.
3. Ask 3–5 realistic questions — pricing, technical, competitive.
4. Check that transcripts are flowing and answers appear.
5. End the call and check that a summary shows up in the web app.

Here's what the overlay looks like during a live call:

What Good Looks Like

• Transcript lines appear immediately as you speak
• The answer panel starts with "Tenali is listening..." until the first question is detected
• When Tenali has a confident answer, a card appears with a Q: and A: pair. Expand "Sources" on the card to see where the answer came from.
• If no answer card appears, that's expected behavior, not a failure. Tenali only surfaces answers it's confident in — a detected question with no strong match produces no answer card. (On a workspace with no sources and no answer library at all, you'll see a setup card prompting you to add sources instead.) On a first test call with little source material connected, quiet is the normal result. Add source material (pricing decks, FAQs, battle cards) and try again.
• Action items show up in your meeting summary after the call
• A summary email is sent to you automatically after the meeting ends

If Anything Fails

• Overlay doesn't appear? Check that permissions are granted and restart the desktop app.
• No transcript? Make sure your microphone is working and Tenali has microphone permission.
• Still stuck? See Desktop App Issues or Web App Issues.