Getting Started
Your First Call
Run a quick internal test call to make sure Tenali is working before you take it to a customer meeting.
Before taking Tenali to a customer call, run one internal dry run.
Test Plan
- Start a short internal meeting on Zoom, Teams, or Google Meet.
- Confirm the Tenali overlay appears on your screen.
- Ask 3–5 realistic questions — pricing, technical, competitive.
- Check that transcripts are flowing and answers appear.
- End the call and check that a summary shows up in the web app.
Here's what the overlay looks like during a live call:

What Good Looks Like
- Transcript lines appear immediately as you speak
- The answer panel starts with "Tenali is listening..." until the first question is detected
- When a question comes up, you'll see one of two outcomes:
- Green card — Tenali found a relevant answer from your sources, shown with a
Q:andA:pair. Expand "Sources" on the card to see where the answer came from. - Amber card — Tenali heard the question but couldn't find a matching answer in your sources. This means you should add more source material (pricing decks, FAQs, battle cards).
- Green card — Tenali found a relevant answer from your sources, shown with a
- Action items show up in your meeting summary after the call
- A summary email is sent to you automatically after the meeting ends
If Anything Fails
- Overlay doesn't appear? Check that permissions are granted and restart the desktop app.
- No transcript? Make sure your microphone is working and Tenali has microphone permission.
- Still stuck? See Desktop App Issues or Web App Issues.
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