Tenali AI Docs
Sources & Knowledge Base

Upload Files

Upload PDFs, docs, and spreadsheets from your computer to train Tenali.

File upload is the fastest way to seed Tenali with critical product and commercial context.

Supported File Categories

  • Product and implementation guides
  • Security and compliance documents
  • Pricing and packaging docs
  • Battlecards and competitive collateral
  • FAQ and enablement documents

What Tenali Accepts

Five formats, six file extensions:

FormatExtensions
PDF.pdf
Word.docx
Excel.xlsx, .xls
CSV.csv
PowerPoint.pptx

Anything else — .txt, .md, .doc, .ppt, images — is rejected by the picker. Convert it first, or paste the content as a URL source instead.

Upload Workflow

  1. 1

    Open Sources, then the Computer tab

    Click Upload from Computer to open the device upload dialog.

  2. 2

    Pick one file and confirm

    Tenali starts processing in the background — you don't have to wait on the dialog.

  3. 3

    Watch the status pill

    The source's row shows PENDING, then IN PROGRESS, then COMPLETED. Its content is only answerable once it reads COMPLETED. A FAILED source shows the reason directly underneath it.

Quality Tips

  • Prefer current, approved source of truth documents
  • Remove duplicate or contradictory versions
  • Keep title and file naming consistent for discoverability

Was this page helpful?